Do You Know Negative Online Reviews Can Instantly Damage Your Business?
As a local business owner, when you're working hard to grow your business, the last thing you need is for the words of one or two unhappy customers to be seen by every potential new customer. Unfortunately, when some customers leave negative online reviews on Google, Yelp, Facebook and other online review platforms about your business and you don't do anything about it, here are the effects:
Yelp, Google, and Facebook are some of the platforms where people leave online reviews on local businesses. These online reviews lead to word of mouth and this spreads like wildfire. People start telling their friends and family members about the negative things people are saying about your business. This creates a bad reputation for your business and damages your business in the minds of potential customers.
Reduced Sales and Closure
Nobody wants to patronize any local business with a bad reputation. According to research, people read an average of 10 online reviews before they decide to buy a product or service. Therefore, negative online reviews will lead to a decline in customer base and ultimately lead to falling sales volume. Once the sales volume is declining, then the profit declines or disappears completely, and your business closes down.
Inability to Get Loans or Credit
You may think that banks do not pay any heed to online reviews, but the unfortunate truth is that they do. If your business suffers from poor reviews, it is more likely to be a failure in the long run, and banks are well aware of this. Lenders and creditors often do their due diligence when it comes to reading up on their potential customers, and they are not going to open up their checkbooks if your business seems like a flop. This can make it very difficult for you to cover overhead or invest in revolving inventory.
Stalled Business Growth
When you want to grow your business, there’s no better way to do it than by turning your happy and loyal customers into a free marketing team. Word of mouth is the most effective sales-driving and growth-infused means of getting the well deserved business growth, only if people are talking positively about your business. Your local business growth will stall if the internet is plastered with negative reviews about your business. You need to pay serious attention to what customers are saying online about your business.
Lawsuits and Court Cases
Lawsuit is real, and it can spell doom for any local business. It can be expensive, time-wasting, and bad publicity on its own for a local business. Too many negative online reviews may encourage people to sue a local business because those negative reviews may be seen as a regular pattern of local business behavior. Let's improve your image.
We all know how competitive your business can be. You won't want to knowingly boost your competitor's image and hurt your own survival. But if you don't know, each time you get negative online reviews, you are indirectly boosting the reputation of your competitor and indirectly sending customers to go to them. Let's help you stop this.
No Partnership Opportunity
There are lots of gains in a business partnership. A plumbing company can partner with a roofing company. They can send customers to each other. This partnership is normally based on the good name of each other. If a local business has a bad reputation where customers leave too many negative online reviews, no other business with a good name will like to partner with that business.
No Business Permit or License
Local businesses need a license and, in some cases, permits to run a business in a city. If the city can establish too many complaints and bad reviews against a business, it may be ground to deny that business permit or state license. Therefore, if a business could not get a license and permit or could not renew their current license or permit, that business is in trouble.
No Contract Award
Private companies and even government agencies will like to award a contract to only companies with a stellar reputation. Many organization checks the reputation of companies competing for contracts with them before they award the contract. It is true that a company with a bad reputation will have tough time winning any profitable contracts.
Lost of Members and Contracts
You may lose a contract that is already awarded if it is later discovered that the awardee has a bad reputation, especially if it looks like a cover-up. What about membership business based on monthly or annual subscriptions. Subscribers would start canceling their subscription plans once a business starts having a bad reputation. If other customers start complaining about a company, the current customers will start looking for alternatives.
Our "Reputation Management" Service:
Managing the reputation of local businesses is our business. We are experts, and enhancing your reputation is what we do best. With a dedicated team that can instantly get to work showcasing the positives in a way that quickly minimizes the impact of any negative reviews, we provide you with the protection you’ve been searching for:
We'll help you create or claim your business "unclaimed" Yelp and Google pages to take control of the online reviews left by customers.
We'll optimize your business profiles on review platforms to create a professional image that makes all the difference and attracts more customers.
We'll conduct comprehensive auditing, including uploading images and text content to bring more customers to your business.
We'll quickly respond on your behalf to all reviews left by customers on review platforms, and this will quickly boost your business reputation.
We'll set up the system to start collecting more reviews from happy customers and generate more positive reviews and quality business leads.
We'll also set up the system to automatically display 5-star reviews on your website, to turn customers into brand ambassadors.
We'll work hard to reduce negative online reviews by constantly reaching out to your customers and clients for more positive reviews.
We are the Team that Protects Local Businesses' Online Reputation
As a growing business ourselves, we understand the damage that a small number of online reviews can have. It’s why we offer the expertise and input that protects your business as if it were our own. Here are just some of the reasons why, when it comes to protecting your business, we’re always the smart choice.
· Experience You Can Trust because we care about your business as much as you do.
· Peace of Mind that your business is being represented by a team of online experts.
· Proven Approach that takes care of the fine details so you don’t have to.
· Guaranteed monitoring of negative and harmful online reviews, 24/7.
Ready to Protect Your Business Reputation for just $499 per month?
Click the button and we’ll instantly get to work, safe your reputation and save your business.
DigitalLord.com provides powerful online lead generation and customer acquisition services that help local businesses acquire more customers and increase sales. We have maintained a good reputation in providing excellent and high quality services to our clients for years. Should you wish to learn more about us and our services, feel free to contact us or sent us a message. We would be happy to help you get more customers.
A BexyRuz LLC Coy, 1004 Jordan Lane NW, Suite 7, Huntsville, AL 35816, United States of America
Monday – Friday: 10AM to 4PM Saturday: CLOSE Sunday: CLOSE